Ensuring accuracy of state-issued letters through indexing
This language service provider (LSP) known for translation and interpretation services, for businesses. One day, the LSP needed assistance in indexing verification of these state-issued letters concerning social services.
Indexing
The Solution
We offered them our indexing services to help ease their difficulty. We perform pre-translation verification on the letters to be sent out to authorized receivers. We check the quality and completeness of the verification step. We also validate that the required data points or indices are successfully identified by the company’s Optical Character Recognition (OCR) software.
The Results
An estimated 30,000 letters are processed every month. This case study highlights how SVI’s digitization has contributed to the linguistics field by assisting an LSP in ensuring the accuracy of the contents in the state-issued letters being processed by the LSP.
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