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Terms & Conditions

Last Updated: October 30, 2025

Welcome to Software Ventures International (SVI). These Terms & Conditions ("Terms") govern your access to and use of SVI's websites, products, services, and communications, including SMS messaging programs (collectively, the "Services"). By accessing, using, or opting into any of our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms specific to certain features. If you do not agree, please do not use our Services.

These Terms form a binding legal agreement between you and SVI, a company registered in the Philippines with its principal office at 22nd Floor, Antel Global Corporate Center, Doña Julia Vargas Avenue, Pasig City, Philippines 1600. You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.

1. Description of Services

SVI provides software solutions, consulting, and related services, including digital platforms, account management, transaction processing, and optional SMS communications for security advisories and service notices. Our Services may include:

  • Account creation and management for applications and transactions.

  • Location-based features, customer support, and personalized recommendations.

  • SMS opt-in programs for security advisories and service notices (as detailed in Section 5 below).

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, for maintenance, security, or business reasons.

2. User Accounts and Responsibilities

To access certain Services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration and keep it updated.

  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

  • Use the Services only for lawful purposes and in compliance with all applicable laws, including data protection regulations like the Data Privacy Act of 2012 (Republic Act No. 10173).

  • Not engage in any activity that could harm our systems, other users, or third parties, such as transmitting viruses, spamming, or infringing intellectual property rights.

You are responsible for all activities under your account. We may suspend or terminate your access if we suspect misuse or violation of these Terms.

3. Data Collection, Use, and Sharing

Your use of the Services involves the collection and processing of personal information as outlined in our Privacy Policy. By using the Services, you consent to such collection and use for the purposes described therein, including:

  • Approving and processing applications, transactions, and account activities.

  • Responding to inquiries, sending statements, and conducting research or analytics.

  • Enhancing experiences, fraud prevention, and legal compliance (e.g., anti-money laundering, credit reporting).

Sharing of Information
We may share your data within SVI and affiliates for service improvement, with trusted third-party partners under strict confidentiality (e.g., for transaction processing or SMS delivery), or as required by law. We do not sell your data. For full details, including cross-border transfers and retention periods, refer to our Privacy Policy.

Cookies and Tracking
We use cookies and analytics tools to improve the Services. You can manage preferences via browser settings.

4. Intellectual Property

All content on our websites and in our Services, including text, graphics, logos, software, and data (collectively, "SVI Materials"), is owned by SVI or its licensors and protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, revocable license to access and use the SVI Materials for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works without our prior written consent.

If you provide feedback, suggestions, or content to us, you grant SVI a perpetual, royalty-free license to use it for improving our Services.

5. SMS Opt-In Program

By opting into our SMS program (via checkboxes or consent on our web form), you agree to receive messages from SVI at the mobile number provided. This is optional and not a condition of purchase or services.

Types of Messages

You may receive the following types of messages based on the categories you select:

  • Security advisories (e.g., support reminders).

  • Service notices (e.g., account updates).

Your mobile number and opt-in data will be used solely for communication related to the services or campaigns you have subscribed to.

Message Frequency

You may receive up to 3 messages per month.

Message and Data Rates

Standard messaging and data rates may apply.

Opt-Out and Help

  • You may opt out of receiving service-related text messages at any time by replying STOP to any message.

  • Reply HELP for help or email helpdesk@svi.com.ph to request removal from our messaging list.

Data Sharing for SMS

We do not share, sell, or disclose your mobile number or messaging consent data with any third party for marketing or promotional purposes. Any sharing with trusted service providers (such as SMS gateways) is strictly limited to message delivery and governed by confidentiality and data protection agreements.

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You may withdraw consent at any time, subject to legal obligations.

6. Prohibited Conduct

You agree not to:

  • Use the Services for illegal activities, harassment, or to impersonate others.

  • Attempt to gain unauthorized access to our systems or interfere with the Services.

  • Collect or harvest data from the Services without permission.

  • Violate any third-party rights or applicable laws.

We may report violations to authorities and take legal action as necessary.

7. Security and Data Protection

We prioritize the security of your information using technological, procedural, and employee training measures, including encryption, access controls, and monitoring. Third parties must meet our standards. However, no system is completely secure, and you use the Services at your own risk. For details on safeguards, retention, and disposal, see our Privacy Policy.

8. User Rights

You have the rights outlined in our Privacy Policy, including:

  • Access, correction, or deletion of your personal information.

  • Opting out of data sharing (where not legally required).

  • Withdrawing consent for processing.

  • Data portability.

Requests can be made via sscdpo@svi.com.ph. We may charge a reasonable fee for complex requests and respond within legal timelines.

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For complaints, contact us first; unresolved issues can be escalated to the National Privacy Commission.

9. Limitations of Liability

To the fullest extent permitted by law, SVI, its affiliates, and partners disclaim all warranties, express or implied, including for merchantability or fitness for a particular purpose. The Services are provided "as is."

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SVI is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility. Our total liability shall not exceed the amount you paid us in the past 12 months (or PHP 1,000 if no payment).

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We are not responsible for third-party content, links, or services accessed via our platforms.

10. Indemnification

You agree to indemnify and hold SVI harmless from any claims, losses, or damages arising from your violation of these Terms, misuse of the Services, or infringement of third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Pasig City, Metro Manila.

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We encourage informal resolution first; contact us at the details below before legal action.

12. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, laws, or practices. We will notify you via our website, email, or SMS (if opted in). Continued use after changes constitutes acceptance. Review this page regularly.

How to Contact Us

For questions about these Terms, our Services, or privacy concerns:

Email:

sscdpo@svi.com.ph

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Address:

22F Antel Global Corporate Center,

#3 Julia Vargas Avenue, Ortigas Center,

Pasig City, Metro Manila

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Phone:

(02) 8633-8788

For SMS-specific inquiries, reply HELP to any message or email helpdesk@svi.com.ph. See our Privacy Policy for more on data handling.

13. Miscellaneous

  • Severability: If any provision is invalid, the remainder remains enforceable.

  • Entire Agreement: These Terms, with the Privacy Policy, constitute the full agreement.

  • No Waiver: Our failure to enforce a right does not waive it.

  • Force Majeure: We are not liable for delays due to events beyond our control (e.g., natural disasters, strikes).

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