SVI Helps Major Supermarket Chain Save Millions Annually

The US client has 1,800 stores in its chain its primary goal was a 15% quarterly cost reduction in IT.

To help our client attain this goal, SVI provided maintenance and development services for its financial, logistics, data warehouse, and HR systems, as well as SKU code conversion for acquired chains customer database. SVI also maintained 24 x 7 technical support services for the client’s varied user groups.

With a total manpower complement of 220 systems staff and 20 BPO staff, SVI’s services resulted in $22.8 million annual savings and 80% cost reduction for the supermarket chain.