Digital Platform Solutions
Reach more clients by making the applications and service requests easy and convenient.
With a plethora of insurance providers in today’s fast-paced market, insurers and insurance brokers are coming up with an array of insurance products and services aimed at attracting new clientele. But with the worsening traffic conditions and busier lifestyles, customers often do not have the time and patience to brave the heavy traffic and wait in long queues just to check out and avail these insurance products and services. With today’s customers being more tech-savvy, it is no surprise that they prefer to submit their applications or make service requests online.
Looking to help insurance firms to expand their customer base, SVI provides online platforms that are easy to use and widely accessible to potential clients of insurance firms. SVI basically takes out the inconvenience of having to visit the offices to apply for a service or call customer service hotline to check the status of an application or claim. SVI can even send SMS or email alerts to the clients to automatically notify them if there are issues to be resolved or if their application to a particular insurance product has been approved by the insurer or broker.